Unhappy customers kill business growth

Sales CRM that helps you delight your prospects So that they

  • Chose you over competitors
  • Pay a premium
  • Keep coming back
  • Tell all their contacts about you

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Used by top Indian companies to transform their buyer's experience

Telecrm is trusted by top brands including Domino's, BYJU'S, Mercedes, Housing.com and Hyundai

What is
a Sales CRM?

It is a centralised software platform for growing sales teams to manage their customer interaction and deliver a great buying experience at scale using features like lead & pipeline management, reminders, lead history tracking, automation and sales reporting.

Why do you need a sales CRM

When your competitors are also selling the same thing
Your prospects will choose you for the experience you deliver

India-centric features

Basic systems to avoid leakage and human errors

Instant response is unforgettable for your prospects
Auto-capture & assign leads, send instant WhatsApp, and create tasks for reps. So that leads don't have to wait for days to get a callback.

User-friendliness

Don't just sell, deliver a great buying experience

Insights give you the power to build lasting relationships
Capture website visits, form-fills, missed calls and all other relevant prospect data in one place

Implementation time

Make it easy for your sales reps to work

So they can focus on solving problems and building relationships
When reps don't have to think about who to call next, what basic questions to cover, where to take notes, and spend 13 minutes typing an email, they can listen, understand pain points, figure out problems, and offer solutions...

Customisability

Track the key data points, find the right insights

So that managers can know where reps are stuck, and what will help
Are they collecting the right info before calling leads? Are they truly understanding pains, needs, and offering solutions or just pitching? Are they focusing on leads that are the right fit? Without logging the right data, you will always be clueless!

Support

Always have a sense of where your business is going

Instantly know when something is wrong and make continuous improvements!
From the big picture insights like lead flow, pipeline overview, and sales forecast, to the small details like mistakes in individual calls, you and your managers need all details to ensure your sales process does not compromise quality as your business scales

Customisability

Empower your team with powerful automations

So that they can build meaningful relationships with prospects at scale
Reps connect with 10 leads a day, but most of the sales come from last week/last month/last quarter leads with an urgent need now. With automation and drip marketing, your reps can consistently deliver value to prospects and stay on their mind

What are the best CRM options available for Indian sales teams

For small sales teams

telecrm

Value for money, with flexibility, customisability and support

Zoho CRM

Highly customisable, robust and reliable CRM platform with a suite of business software and modular pricing that increases with your business requirement

Pipedrive

Simple, intuitive, easy-to-use CRM for small teams selling directly to customers primarily through email communication and virtual meetings

LeadSquared

Good choice for Indian sales teams (*with minimum five members) as it integrates with various cloud telephony and WhatsApp API providers

For large sales teams

telecrm

Enterprise-grade capabilities like data and access management; custom development for your needs; support through WhatsApp, phone and Zoom; all with simple pricing: no haggling, no hidden charges

Zoho CRM

It is a vanilla platform that lets you reliably build any sales process, as long as you have the budget and time needed to coordinate with a third party consultant to implement Zoho

Salesforce CRM

It’s the most expensive CRM in this list, designed primarily for enterprise sales teams with complex workflows across hierarchies, functions and even organisations

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Why telecrm can be the best choice

India-centric features

India-centric features

Telecrm is built for Indian sales teams selling to Indian prospects, with the following features:

  • Telesales with call tracking and recording, including built-in cloud telephony support
  • WhatsApp integration
  • Highly customisable lead management and sales CRM capabilities
  • DIY automations

It is the only CRM built for the Indian way of selling.

User-friendliness

User-friendliness

Telecrm is simple and easy to use. So that

  • Team members who aren’t tech savvy are able to use it without any training
  • Advanced users are able to intuitively find the features that they need
Implementation time

Implementation time

We have an implementation time of 24 hours for small teams. This includes:

  • Popular integrations and field customisation
  • Designing your sales pipeline on the CRM
  • Importing your data and even WhatsApp API integration

You can measure the CRM’s ROI within days rather than weeks.

Customisability

Customisability

You can customise Telecrm to easily move your entire sales flow here with

  • Data capture from different sources
  • Create custom fields, custom sales pipeline, customisable reports
  • Workflow automations and roles/permissions
  • Custom SMS/email/WhatsApp templates
  • Personalised training

It brings you everything that you need to get started and see results right away.

Support

Support

We are the only CRM company that comes with instant support across multiple channels.

  • WhatsApp group support
  • Live chat within the Telecrm app
  • An extensive DIY video support portal that covers all popular topics
  • Support over email/zoom calls if the problem is still not resolved

So that whenever and wherever you are stuck, you will have someone to help you out.

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FAQs

Can’t find what you are looking for? Drop a message on our WhatsApp number.

A sales execution CRM (customer relationship management) software is a tool designed for sales teams to manage leads and customer data. It helps you manage the entire process from lead generation to conversion. This includes making calls, scheduling follow-ups with prospects, tracking lead interaction history for better targeting and analysing agent performance to make informed decisions — all from one dashboard.

There is no particular best CRM solution out there. You need to choose the one suitable for your industry that meets your business requirements. Here are some options that you should check out:
  1. Telecrm: Designed particularly for sales teams that rely on phone calls and WhatsApp for lead communication. It's a comprehensive CRM that adapts to your unique sales workflows, offering robust features like WhatsApp automation, lead management, telesales management and performance reports, all from a single dashboard.
  2. Salesforce: A complete ERP system with a dynamic CRM, known for its extensive ecosystem and scalability. Perfect for larger organisations needing a wide range of integration options.
  3. HubSpot: Offers a user-friendly interface with excellent inbound marketing features like contact management and social media integration, making it ideal for companies focusing on attracting and nurturing leads.
  4. Zoho CRM: Provides a great balance of features and affordability, suitable for small to mid-sized businesses looking for a sales-based CRM solution.
  5. Microsoft Dynamics 365: Best suited for businesses looking for a CRM that seamlessly integrates with other Microsoft products.

You need a sales CRM system to manage customer relationships throughout the sales cycle. Imagine being able to capture leads, nurture them through phone calls and convert them — all from ONE unified platform! And that’s not all. With a sales CRM, you can track all lead conversations, automate repetitive tasks and generate performance reports to assess how your team is performing.

Yes, you can directly import your sales data from MS Excel and 25+ platforms and channels including Facebook, Google Sheets, Justdial, etc into Telecrm. Also, you can create custom fields for sales data like Assignee Name, Expected Closure Date, Lead type, etc., as per your requirements.